17 February 2023 | Noor Khan
In order to provide the best user experience on a piece of software or software-based program, there has to be a balance between the innovation of the creation and the stability and reliability of the product. Site Reliability Engineering (SRE) is a process that helps determine this balance and ensures that developers have the freedom to experiment and push boundaries, but it does not come at the cost of the user experience.
SRE is becoming increasingly prominent with the latest Global SRE Pulse finding that around 62% of organisations today are employing SRE processes. SRE studies the operational behaviour of software or software-based systems with specific regard to user requirements and operations. It then incorporates aspects of software engineering into processes that are applied to the infrastructure, so the software can perform in optimal conditions.
The main goal of SRE is maximising the satisfaction of the customer or end-user, and ensuring that the program is reliable, stable, and functional to the highest possible levels; this means that using SRE to assess a program or application has the ability to determine weaknesses, areas of improvement and out-dated operations.
During the software development process, reliability engineering looks at dealing with:
And this is often split into short-term and long-term reviews, in order to determine what needs addressing immediately, and what is likely to affect the program. SRE is designed to work across the entire lifecycle of a program from inception, deployment, operation, and refinement - to the eventual decommissioning.
Designing, developing, and implementing software solutions is often an involved and expensive process, and site reliability engineering acts as a review process to identify issues that could negatively impact the operational function of the software, in order to give reliability and improved performance across key areas such as:
Using SRE is a proactive solution, one that can identify and resolve potential problems before they can become incidents that result in downtime or other negative situations.
When used effectively, SRE can:
The process can also be used to:
and the software benefits from straightforward upgrade processes and improved efficiency, with reduced instances of software failure. Because programs maintained with SRE are proactively monitored and maintained, they are more effective for data preservation, as they are less likely to experience unforeseen errors.
There are significant benefits to using SRE, but the process is not without its challenges, these include:
To fully utilise SRE, having the right technology partners is essential, site reliability engineers are required to have experience with multiple programming languages in order to automate a wide variety of tasks. There are a wide range of SRE technologies available, some of the most popular include:
SRE processes do require very different thinking and mindset when it comes to application, but the benefits of getting the system right can make it invaluable.
Our highly skilled engineers proficient in world-leading including the likes of Python, AWS, Airflow and Docker, can provide reliable and timely Site Reliability Engineering solutions to avoid software downtime, bugs and other challenges. Explore our customers succeeding with our operational monitoring and support services:
If you are looking to work with a technology company that has a proven track record of success, works with some of the biggest brands in the world and provides a customised service to full all your requirements, we can help. Get in touch to find out more or to get started on ensuring your software is performing at the optimal level.
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