DevOps as a service, is it right for your business?

6 March 2023 | Noor Khan

DevOps as a service

A survey by Atlassian found that 99% of organisations have found that DevOps has had a positive impact on their organisations. DevOps is the way forward for organisations that want to improve customer satisfaction, deliver products to the market at an optimal time and become agile. With there being a significant skills shortage in the tech world, it can be challenging to source, hire and retain experienced and skilled DevOps engineers, in comes DevOps as a service.

In this article, we will look at DevOps as a service, what it entails and if it is the right solution for your business.

What is DevOps as a service?

DevOps as a service takes the next step from traditional DevOps processes to further provides businesses with a competitive edge by leveraging the power of the cloud. DevOps as a service enables businesses to work with a third party to outsource their DevOps processes to teams who are highly experienced in the practice and have the expertise in leading DevOps technologies. Some of the key DevOps technologies include Docker, Terraform, Git, Bitbucket and PagerDuty.

The benefits of DevOps as a service

Some of the key benefits of DevOps as a service include:

  • Access to talent – You will not have to work on sourcing, hiring and retaining talent, especially as there is a skill shortage and DevOps is one of the highest in-demand roles in technology.
  • Tools and technologies – Not only will you be able to work with an expert in DevOps, but they will also have the ability to adopt various technologies to make your DevOps successful.
  • Reduce costs – The biggest reason for outsourcing is usually saving costs as you can avoid recruitment, training and salary costs.
  • Improve speed of go to market – With experts in DevOps technologies, the DevOps engineers can leverage multiple technologies to help you build, deploy and monitor your software quickly and effectively.
  • Become an agile organisation – You can become an agile organisation, adapt to market conditions, launch the software at the optimal time and gain a competitive edge.

The limitations of DevOps as a service

There are some limitations and challenges a business may face and how to overcome them.

  • Security – When relinquishing processes, there is always a cause for concern where security is concerned. Ensure you are working with a third party that is serious about their security and how they can prove it – e.g. with an ISO 27001 certification.
  • Technical limitations – Not every DevOps as a service provider will have an expert in every technology. Your chosen company may not have the right skill set available. You will need to find a company that will accommodate this. For example, at Ardent, we will source and hire professionals with specific skill sets to work on our client projects.
  • Cultural fit – To fully embrace the DevOps approach, organisations must adopt the approach into their culture. This may be met with resistance from in house software development team for instance. Therefore, training sessions should be held for the in-house team.

Who is DevOps as a service ideal for?

DevOps as a service may not be the ideal solution for every organisation, however, it will be a good fit for businesses that want to take advantage of the best technologies on the market, with experienced DevOps engineers without having to build your own team. Bridge the gap between development and operations in a cost-efficient and reliable way by working with a company that has a proven track record of success.

Your DevOps, supercharged by Ardent

At Ardent, our engineers work with our clients in a way that suits them. Whether you are looking to completely outsource your DevOps processes, or need additional resources as part of your extended team, we can help. Explore how some of our clients are winning Ardent DevOps services:

Access expert skills, leverage DevOps and drive speed with Ardent. Get in touch to find out more or to get started.


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